In November 2023, WhatsApp banned over 71 lakh accounts in India, a record-breaking action taken in adherence to the new IT Rules 2021. This step was part of the platform’s efforts to combat online scams, which had escalated significantly during the year. Additionally, WhatsApp received 8,841 complaint reports in the same month, of which only six were actioned. This demonstrates WhatsApp’s proactive measures to maintain user safety and the integrity of its platform. These actions also align with the company’s commitment to combating abuse and enhancing the user experience on its messaging platform.